A successful companies tend to always find out what kind of products customers need, and provide low-cost, high-quality customers, high-performance products. They welcomed the special requirements of customers, an opportunity regarded as distinct from their competitors. In recent years, due to increased competitive pressures in the 1990s, the business-to-customer service has become a good advantage. Enterprises in order to win in the competition, we must change the focus of its business cycle. Now the business cycle should be seen as driven by the customer - the "market leader" and stressed that the establishment of partnership enterprises in the business cycle. The most important characteristic of successful companies is the degree of customer-driven, through the provision of quality products and services, delivered on time, cost and quality to win customer's complete satisfaction.
In order to do effective customer service, companies must have the ability to quickly respond to their customers' specific business needs. In order to reduce inventory and improve order fulfillment rate, take selective delivery channels is very important. Due to geographical and other factors, from business suppliers directly shipped to the customer is commonly used as a way of doing business. We must also pay attention to optimize inventory, attention to equipment. Use of space and resources, so as to achieve some of the logistics operations management.
The actual layout of the warehouse must be optimized. With the operator, receipt of materials, through the main stock area to pick up and process and the type of transmission to match.